Delivery Time - Time required for delivery
All items are custom made to order and typically ship within two to three weeks of order. Pleaes allow additional time for shipping.
During the ordering procedure, we will inform you of the time required for delivery and the various forms of delivery available for the goods purchased.
However, LAGARTO Inc. reserves the right to divide your order into part shipments. In this case, your charge card or credit card will only be debited for the goods shipped and for a single shipment.
Delivery Time - Problems of delivery
Any failure to deliver or late delivery exceeding twenty-one (21) days should be reported to our customer service as soon as possible. In order for your claim to be accepted, please notify us within thirty (30) calendar days from the date of confirmation of your order.
You should check that your shipment is correct on delivery. If there are any discrepancies in your order when the products are delivered to you, you should note the nature of the potential discrepancy (e.g., open package, damaged goods, etc.) by hand, if possible, on the delivery notice, and sign.
Returns - Exchanges – Refunds
All sales are final.
A product ordered on the LAGARTO.ca website cannot be returned for exchange or refund. Please contact us for more information.